Refund policy

Damages and Returns

We want you to be 100% happy with your purchase.  If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order so that we may resolve your issue. 

While we make every effort to accurately depict the appearance of our products on our website and promotional materials, our products are made to order by hand. Variations may occur, and the final product you receive may differ slightly in appearance from what is shown. Refunds will not be offered for an item that was shown and described in good faith.

Refunds and Cancellations

If you need to cancel your order, please contact us as soon as possible. Cancellations can only be processed before the order has been shipped.

In the case of a refund, it will be credited to your original payment method. Please note that it may take some time for your bank or credit card to process and post the refund to your account.